This reputation has been reinforced by the improved customer service, huge advancements in cell technology with increased efficiency and power output over recent years. Trina Solar is widely considered one of the best value manufacturers on the market offering reliable, quality solar panels. See the Trina website for warranty claims. However, the latest feedback from solar professionals has elevated Trina to one of the top performers when it comes to supporting warranty claims, with a streamlined process and greatly improved customer service. Based on our previous Australian solar installer survey, Trina’s service and support was average in the event of a quality issue or claim, with mixed feedback of both positive and negative responses over the years. Things have improved significantly since our first Trina solar review in 2018, with a much higher level of service and support in the event of a warranty claim or panel failure. Trina Solar has many support/service centres across the globe with the Australian service office based in Sydney. The next generation Vertex and Vertex S panels will have a longer 15-year product warranty period with options to extend up to 25 years.
#Trina the one back plus
Trina solar offer a standard 12-year manufacturer’s product warranty (previously 10 years) which guards against defects for the first 12 years, plus a 25 year performance warranty to guarantee a minimum 83.1% power output rating after 25 years of use.
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